Policies
Satisfaction Guaranteed!
TransferWellness offers a one hundred percent (100%) 30-day money back satisfaction guarantee (less shipping charges) to all retail customers. If customer is unsatisfied with any 4Life product purchased for personal use, the customer may return the product within thirty (30) days from the date of purchase for a one hundred percent (100%) refund, a replacement or exchange (less shipping and hadling charges).
Credit Card Orders
Your purchase will show in your credit card statement as "Transferwellness". By VISA. MASTERCARD, AMERICAN EXPRESS and DISCOVER we cannot send product until the transaction has settled. Settling time will vary depending on your bank and method of payment (visa, discover, etc), which in most cases is 24 hours. Once the transaction is settled, your order will start processing for shipping and handling immediately. Most orders will be shipped next day of purchase or within 24 hours. If you have any questions regarding your order or need assistance, please call us at 407-803-7937
If your order is being shipped to a different address different than the billing address registered under the credit card, we will call you to verify details. If you have any questions regarding your order or need assistance, please call us at 407-803-7937
Before calling us, please track your order status by clicking the "Track your order link" with the order number sent to the email provided when placing the order.
TransferWellness.com offers only fine quality products and backs up all products we distribute. We always ensure proper working condition of the products we sell and they are tested before each shipment. We guarantee that you will be absolutely satisfied with your purchase.
TransferWellness.com ensures all products are new enclosing manufacture's warranty. We never sell refurbished or reconditioned goods to anyone. Therefore, we will gladly accept returns within 30 days from the date of purchase if you are not completely satisfied without any questions. If our products show any type of malfunction during their warranty period, we will ship the exact replacement item with no additional shipping charge (however, an additional shipping charge will occur for exchanges). We will credit your purchase price upon your request except shipping and handling charges.
Freight will be calculated according to weight and size of packages and shipping methods you choose. For large items, we will contact you by phone or email with actual freight information to confirm total purchase amount. (Our customer service is available for freight estimate M-F 8:30 to 5:30.)
A restocking charge of 15% will be charged on all returned or canceled orders. Freight is not refundable. Merchandise will be accepted for return in "brand-new" condition with original packaging only. MINIMUM ORDER $40.00
In most cases, order will be shipped within 24 hours during weekdays by UPS. You will receive order confirmation and update information by email.
RETURN POLICY:
Transfer Wellness offers only the highest quality herbal supplements for health, and wellness. If you are not satisfied for any reason with the product, send back the unused portion of the product in the original box, and we will promptly replace a partial or full credit on your account less shipping and handling.
Privacy Statement
We take your privacy VERY seriously, we do not spam, send junk email neither share any info with no one and at the same time we want to make sure that no information in this site leaks to 3rd party. That is the very reason why we have have partnered with Hacker Safe the most respectable presence in online threats from hackers.
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses, resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
Computer Tracking and Cookies
Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
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